35 lines
1.4 KiB
Markdown
35 lines
1.4 KiB
Markdown
Messaging Notes- meeting with Victor on messaging with focus on the dashboard
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They would like a Finance feature that shows the account balances
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App to include option for report that shows balances , consumption and balances
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They do not require CDRs for the report but volumes of the messages sent
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Messaging report for call centre usage that enables them to extract OTP
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Message access for last 3-6 hours
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Sam added that we can provide functionality for the App to be useable by multiple departments
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Victor will be able to share feedback on the endpoint change by 24th April.
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They have Mozambique and Madagascar offices that we could potentially onboard and Victor will loop us in but mentioned they would require the dashboard functionality
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User Management
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Ability to have multiple user logins with different roles. The roles will have different functions and accessibility as shown below;
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Administrator
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Overall permissions with access to the following;
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- SMS messages
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- Finance related views ie Current account balance, SMS charges
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- Create additional users
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- View/dowload reports
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- SMS sents
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- SMS usage balance over a period
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Finance
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- Current balance
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- SMS usage over a period
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- Consumption/Usage reports
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Customer Care
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- SMS messages
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Kindly provide a way to view or extract a report for the following
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- Periodic SMS usage (Financial)
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- Periodic SMS sent
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administrator, finance, customercare |