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click-erp/pending-issues.md

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# Onboarding process
# Date 2024-01-18
i Effie,
Lets have app fee and development once off 100,000 and at 13% annual maintenance, which reminds me we are not billing customers for support and annual maintenance ☹.
@'Kwesi Banson' we need to add these on the ERP.
Kind Regards,
Sam
Thank you sir,
Has it been uploaded on the ERP
@'Kwesi Banson' I think these documents need special locking and even encryption think about it,
Kind Regards,
Sam
# Mansa's Request
ERP request- A report for all new clients uploaded on ERP for the week and corresponding Account Manager.
Needed on friday by 10am.
# Mphatso's
Great idea on the performance indicators, I have a suggestion for clients that are live.
When these are being edited, theres no indicator that applies for their level of activity.
Could we add something on traffic flow as the other options would not necessarily apply.
# Mansa
Hello Kwesi,
Below are the route features for Click Mobile direct routes as requested for the ERP.
Dynamic Alphanumeric -Yes/NO
Dynamic Shortcode- Yes/No
Dynamic Numeric- Yes/No
Delivery Report- Yes/No
Comments
# Short Code Licence/Certificate Renewal Date
Our ZICTA certificate for the Geopoll short code 5155 will expire on the 22nd of March. Renewal fee is K18,000.
Kind Regards,
Martha
VFGH83347501
https://youtu.be/6kBAkodqBRM
https://youtu.be/OUSTGLL51m0
In response to SSL Certificate renewal
Anything that needs renewal etc - needs to be on the ERP under tech,
Kind Regards