Updated ERP with new modules and features

features.md

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+Click ERP
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+Client Management (CRM)
+•	Client Profiles: Complete tracking of demographics, services, contract types, billing modes, and Account Manager assignments.
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+•	Entity Record entries: A dedicated view for each client housing sub-records for Short Codes (SMS/Voice/USSD), Payments, and Onboarding Progress.
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+•	Time-Locked Communications: A Notes system where staff can log client interactions.
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+•	Client Data Table: A client's view with real-time search, advanced filtering by service/status, and CSV/PDF exports.
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+Staff Daily Reporting
+•	Report Submission Portal: An interface for staff to log their daily activities, achievements, and challenges.
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+•	Time-Window Enforcement: Strict backend validation that automatically locks report submissions 48 hours after the target date.
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+•	Automated Dispatch: Automatic generation and routing of customized HTML email notifications to management upon successful report submission.
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+Global Offices & Holidays
+•	Branch office Management: Centralized directory for managing physical office locations and assigning Country Managers.
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+•	Public Holiday Management :  The ability to enter recurring or localized public holidays
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+Management & Admin Dashboard
+•	Centralized Approvals: A dedicated hub for reviewing, approving, or rejecting staff Leave Requests.
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+•	Compliance Tracking: Automated calculations comparing actual submitted reports against expected working days to gauge staff consistency.
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+•	Report Overrides: A feature that allows management to temporarily unlock the 48-hour submission window for specific staff members and past dates.
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